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Shipping

 

Order Processing Summary

Credit cards are charged at the time the order is placed.

Sposh Sheet distributors do NOT stock sheets. All orders are immediately sent to the Universal Companies for fulfillment and shipping.

  • For items that are in stock: Order Processing plus Shipping (via UPS ground from Washington State) takes 5 to 10 business days:

    • East Coast = 3-5 business days
    • Mid-west = 5-7 busienss days
    • West Coast = 7-10 business days
  • For an additional charge you can reqeust UPS 2-day or UPS 3-day shipping.

  • For items that are NOT in stock: When items are on "back order" delivery may take 2 to 6 weeks.

As your order is processed its Status will change:

  • When you first place your order online:  Order Status = Awaiting Fulfillment
  • Once your order has been sent to the Comphy Company:  Order Status = Awaiting Shipment
  • If one or more items are on "Back Order":  Order Status = Pending
  • When all or part of your order has been shippped by the Comphy Company:  Order Status = Shipped or Partially Shipped

You will receive an e-mail notification when your Order Status changes to "Awaiting Shipment" and "Shipped", and you will also receive an e-mail with a UPS tracking number as each shipment goes out.

Shipping Details

Standard shipping for the Continental United States is by UPS Ground from Washington State.

  • Shipment by UPS requires a street address (deliveries cannot be made to a P. O. Box)
  • Shipment to a P. O. Box (without a street address) will be via USPS (U.S. Postal Service).

Shipping to Alaska and Hawaii will be by United States Post Office (USPS) Priority Package Service.

  • 7.5% of the purchase price will be added for shipping to Alaska or Hawaii. .

Shipping to Canada

  • The cost of shipping will be significantly higher than the rates displayed. For example, shipping to Canada is usually between $40 and $50 per box holding 1 or 2 sheet sets.

 

Shipping to Mexico or other countries will be by United States Post Office (USPS) International Priority Package Service.

  •  The cost of shipping will be significantly higher than the rates displayed. For example, shipping to Mexico is usually between $40 and $50 per box holding 1 or 2 sheet sets.

Cancelling an Order Prior to Shipment

We send you an e-mail once your order has been shipped by Comphy Co. If you wish to cancel an order prior to shipment please call us at 503 752 1807. We will contact Comphy Co. to see if shipment can be stopped and , if so, will send you a Refund for the amount of the purchase less a $10 order processing charge. If the shipment cannot be stopped, the Return Policy below will apply.

Questions

If you have questions about cancelling orders or returning items, please call us at 503 752 1807.